At JamunTree Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Shipping and billing address

b. Order Information

• Products purchased
• Transaction details
• Payment status

c. Device & Usage Information

• IP address
• Browser type
• Device type
• Pages visited, time spent, interactions

d. Communication Data

• Messages via WhatsApp, forms, email, or customer support

2. How We Use Your Information

We use your data to:

• Process and deliver orders
• Provide customer support
• Send order updates and service-related communication
• Improve website performance and user experience
• Run marketing, remarketing, and advertising campaigns
• Detect fraud or misuse

3. Advertising & Tracking Technologies

We use third-party tools for analytics and advertising, including:

a. Meta (Facebook & Instagram Ads)

• We may use Meta Pixel to track website activity such as page views, product views, and purchases
• This helps us show relevant ads and measure campaign performance

b. Google Ads & Google Analytics

• We may use Google Ads tracking and Google Analytics to understand user behavior and improve marketing campaigns
• This includes remarketing (showing ads to previous visitors)

c. Other Tracking Tools

• Cookies, pixels, and similar technologies may be used to:
  • Track user interactions
  • Optimize ads
  • Improve website experience

4. Cookies Policy

Cookies are small files stored on your device.

We use cookies to:

• Improve website functionality
• Analyze traffic and user behavior
• Enable personalized advertising

You can disable cookies through your browser settings, but some features may not function properly.

5. Sharing of Information

We do not sell your personal data.

We may share your information with:

• Delivery partners (for shipping orders)
• Payment gateways (for secure transactions)
• Advertising platforms (Meta, Google) for campaign optimization
• Service providers for website operations

6. Third-Party Products (Supplements & Brands)

For third-party products:

• We act as a reseller/distributor
• Product claims, formulation, and usage are the responsibility of the manufacturer/importer
• Customers should read product labels before use

7. Data Security

8. Your Rights

You may:

• Request access to your data
• Request correction or deletion
• Opt out of marketing communications

To do so, contact us below.

9. Data Retention

We retain your data only as long as necessary for:

• Order fulfillment
• Legal compliance
• Business operations

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

12. Contact Information